Policies

We accept returns on most items excluding panties, sets with panties and personalized orders.
Contact us within: 3 days of delivery using the contact form on this website for an RA#.  The RA# must be enclosed within the package.
Ship items back within: 7 days of delivery in original unworn and unlaundered condition
Request a cancellation within: 24 hours of purchase
We don't accept any exchanges but a repeat customer coupon can be used to offset the cost of exchanging for another style.
There is a 15% restocking fee on all returns to cover the expenses involved in shipping, handling and/or creating the garment.  
If you think you may want to make a return please kindly only order in the color shown in the first image of the item.

Returns that are posted back after one week of receipt will be subject to a 20-50% restocking fee in the event the item was held for a gift occasion or received when on vacation etc.  We generally charge an extra 10% per week the item is held up to 3 weeks.  In the confidence of our other customers we do not accept any returns on anything that has been marked as delivered for over 3 weeks.

Returns with any odors or stains of moisturizer, perfume, smoke etc and/or signs of laundering will be rejected and sent back to the customer or donated.

Shipping charges are non refundable, in domestic cases we can create a return shipping label free of charge otherwise the return postage is the responsibility of the buyer.

International orders that are refused or unclaimed at customs will be donated, I do not accept a return on these orders but will re ship the items if shipping charges are paid for by the buyer.

Returns will take 1-3 weeks to process
Thank you for respecting our policies.

Sincerely,
Amanda