New return policies as of September 23 2024

Cyber Week Sale:  Due to the proximity of Christmas and demand for both a sale and to hold for gift giving I have special policies during the sales event.  Eligible items (non panties and non final sale) can be exchanged within 30 days for store credit.  I am not offering refunds during this sale event due to the limited amount of inventory I have and production capacity I have.

Return with authorization number within the package posted back within 1 week in the original unworn and unlaundered condition.  Please contact me for an RA# and in some cases a return shipping label.

We can offer an exchange for the same item in a different size or color if available.

Shipping charges are non refundable.  Return postage fees are the responsibility of the buyer.  In the event we provide a pre paid return label the cost will be deducted from the refund.

Returns that are posted back after one week of receipt will be subject to a 10% restocking fee per week up to 3 weeks maximum in the event the item was held for a gift occasion or received when on vacation etc.   Etsy does not offer store credit but we can offer store credit on our website for a late return up to 30 days in lieu of the restocking fee.

Returns with any odors or stains of moisturizer, perfume, smoke etc and/or signs of laundering will be rejected and sent back to the customer or donated.

International orders that are refused or unclaimed at customs will be donated, I do not accept a return on these orders but will re ship the items if shipping charges are paid for by the buyer.

Panties and sets with panties are final sale items, no exceptions.

Special order colors that are not offered in the drop down menu or custom sized orders such as half size or split size or petite/tall lengths where not offered in the drop down menu are final sale items.

Sale Items may be final sale if deeply discounted as described in the product description.  

Cyber Week Sale:  Due to the proximity of Christmas and demand for both a sale and to hold for gift giving I have special policies during the sales event.  Eligible items (non panties and non final sale) can be exchanged within 30 days for store credit.  I am not offering refunds during this sale event due to the limited amount of inventory I have and production capacity I have.

Returns will take 1-2 weeks to process.  Be sure to include the RA# within the package to expedite the process.

Thank you for respecting our polices.

Sincerely, Amanda